Assistant Manager and HiSET Coordinator - Adult Education


Job Type: Ministerial

Reports to: Manager of Adult Education

Position Description

The Assistant Manager of Adult Education will be responsible for overseeing the day-to-day educational programming and administrative activities at the Tulsa campus and Tulsa-area educational sites. The goal of the Assistant Manager is to work closely with the Manager to ensure program effectiveness by meeting program goals of volunteerism, student progression, graduation rates through organizational policies and procedures while doing so in a Christ-like manner with love and compassion following the values and principles of Catholic Charities and of Catholic Social Teaching. Some night and weekend availability required as well as travel in and around Tulsa to various sites.

As a ministerial representative of CCEOK it is expected that both professional and social behavior be aligned with the ethical and moral standards of the Catholic Church.


  • Pray daily for the needs of the poor through personal prayer, daily Mass, and/or adoration
  • Ensure efficient and optimal operation management to ensure that student placement, retention, and graduation goals are achieved
  • Manage – Primary point of contact HiSET students throughout classes and testing
  • Ensure logistical issues for facilities, class schedules, events, and workshops are coordinated across campus
  • Provide leadership to program coordinators and support roles including regular one-on-one meetings, and annual review
  • Communicate directly and effectively with students, volunteers, and program staff through emails, phone calls, virtual and in-person meetings
  • Assist the Volunteer Coordinator and the Volunteer Office to train, oversee, and support teachers, childcare specialists, receptionist & hospitality providers and other necessary roles (ex. data entry)
  • Coordinate, plan, and execute graduation ceremony
  • Assist with campus tours and hospitality, as needed
  • Execute an efficient and effective enrollment process, proctor diagnostic testing, and the development of academic plans according to student needs
  • Development and maintain curriculum and lesson plans to support volunteer teachers
  • Manage inventory of educational materials, teaching tools, and resources
  • Refer qualified students interested in job placement or advancement to appropriate staff or community partner
  • Maintain up-to-date list of community partners and services for students
  • Oversee childcare, maintaining proper standards of care and protection of children while parent(s) attend class
  • In collaboration with the Adult Education department, coordinate on-going volunteer training and manage repository of training materials
  • Serve as a substitute in Adult Education programs when necessary
  • Comply with policies and procedures that creates a safe and secure environment, aligned with the standards of the Child and Youth Protection Charter

Monitor data and reporting

  • Ensure timely entry and maintenance of enrollment and attendance data in LACES software
  • Assist with reporting on quality indicators for the program focusing on student outcomes


  • Assure transparency, accountability, and responsible financial management of the program through timely submission of receipts
  • Ensure policies and procedures are followed concerning volunteer requirements and onboarding including VIRTUS compliance
  • Ensure policies and procedures are followed concerning finance and facilities
  • Achieve measurable program and individual goals as mutually agreed
  • Ensure the program is implemented consistent with the teachings of the Catholic Church
  • Other duties as assigned


  • 2+ years of managerial experience (required)
  • Bachelor’s degree, (required) Experience in lieu of degree may be considered
  • Possess excellent presentation/public speaking skills and excellent written communication skills
  • Bilingual in Spanish and English (required)
  • Intermediate to advanced proficiency in Microsoft Office Suite, Outlook, and ONE Drive (required)
  • Strong relational management, organizational and interpersonal skills
  • Excellent problem solving and planning skills 
  • Experience recruiting and utilizing volunteers
  • Ability to prioritize and manage multiple tasks and meet deadlines
  • Demonstrate sound judgment in managing educational facility, staff, and volunteers
  • Willingness to have a flexible schedule including night and weekend work and moderate travel through Tulsa area on occasion (required)
  • Experience managing projects and coordinating events
  • Ability to lift 20lbs, bend, stoop, sit and stand for long periods of time


  • Dynamic and engaging facilitator who establishes rapport quickly with all levels of staff/audience
  • Demonstrated ability to analyze data effectively
  • Self-starter, capable of working on a team and independently
  • Ability to build relationships and create alignment with staff and individuals from a wide range of perspectives
  • Ability to project plan, track tasks, assess progress, and follow through on the execution of plans, including strong attention to detail
  • Ability to research, analyze, process information from academic/educational sources
  • Team player with positive and welcoming approach
  • Professional appearance and demeanor
  • Commitment to the mission and vision of Catholic Charities
  • Willingness to learn how to articulate Catholic teaching with a commitment to its application in the job function