Case Worker - Emergency Assistance - Tulsa


Job Type: Ministerial

Reports to: Emergency Assistance Supervisor

Position Description

This part-time, non-exempt position assists individual clients in need, especially those with limited skills and limited access to other services, who come seeking assistance.  

As a ministerial representative of CCEOK, it is expected that both professional and social behavior be aligned with the ethical and moral standards of the Catholic Church.


  • Pray daily for the needs of the poor; opportunities include personal prayer, daily Mass, and/or adoration.
  • Provide casework & evaluation of clients
  • Develop and implement short- and long-term program goals and needs of the clients
  • Maintain department policies and procedures
  • Ensure that case files are professionally maintained, including appropriate case notes and other updates
  • Work cooperatively with other agency staff, referral sources and community resources to obtain and coordinate services for clients
  • Update and maintain client database
  • Coordinate distribution of financial funds, record keeping and submitting check requests
  • Provide translation, as needed
  • Attend necessary job-specific training, including specialized CCEOK University
  • Follow policies and procedures that create a safe and secure environment, aligned with the standards of the Child and Youth Protection Charter
  • Handle incoming calls, walk-ins and intake screenings, as needed
  • Duties as assigned

Education Requirements

  • Bachelor’s degree in social work or related experience preferred

Key Skills

  • Able to articulate Catholic teaching with a commitment to its application in the job function
  • Bilingual in Spanish and English
  • Excellent written and verbal communication skills
  • Problem-solving and decision-making abilities
  • Ability to prioritize and manage multiple tasks and responsibilities
  • PC literate in Word, Outlook, Excel and other applications

Key Attributes

  • Professional and positive approach
  • Willingness to learn how to articulate Catholic teaching with a commitment to its application in the job function
  • Works well in a team environment
  • Commitment to the mission and vision of Catholic Charities
  • Detailed and organized
  • Self-motivated and self-starter
  • Team player and able to work on own initiative
  • Commitment to confidentiality