Caregiver Manager (LPN) - Porta Caeli House

March 7, 2023

Program: Porta Caeli House

Job Type: Ministerial

Reports to: Director of Porta Caeli House

Position Description

In this full-time, benefited position, the Caregiver Manager serves a supportive role for Caregiver staff and assistive role to the Director of Porta Caeli House, as well as thoughtful Caregiver to PCH guests alongside other Caregiver staff.

This role is responsible for the Caregiving team - supervising, delegating, evaluating performance and activities of Caregivers, and ensuring quality guest comfort and care. The Caregiver Manager will perform duties of the Program Director in their absence. This role also serves as a support in admissions, staff/volunteer training, and some administrative duties.

The position of Caregiver provides personal care, delivery of medication in accordance with the hospice plan of care along with emotional, spiritual care for the guest and their circle. This is done while following all policies and procedures and maintaining the values of Catholic Social Teachings.

As a ministerial representative of CCEOK, it is expected that both professional and social behavior be aligned with the ethical and moral standards of the Catholic Church.

As a ministerial representative of Porta Caeli House (PCH) and Catholic Charities of Eastern Oklahoma (CCEOK), it is expected that both professional and social behavior be aligned with the ethical and moral standards of the Catholic Church.

Key Tasks

  • Pray daily for the needs of the poor, guests, families, staff and volunteers; opportunities include personal prayer, daily Mass, and/or adoration
  • Provide quality end-of-life (EOL) care and support (including personal care) to the guest/family/caregiver as directed by the Porta Caeli House in compliance with the hospice agency’s plan of care, the guest’s preferences, and the policies of Porta Caeli House (PCH). Help the guest/family/caregivers gain the knowledge they need in preparation for the guest’s worsening condition and eventual death. Work collaboratively with hospice physicians, nurses, social workers, chaplains and other medical professionals to provide the highest quality EOL care to guests at PCH.
  • Assist Director in interview process for new Caregivers
  • Manage and evaluate performance of caregiving staff. Ensure caregiving staff follows PCH practices, standards, policies, and procedures; conducting guest/house rounds and address immediate needs, issues, or complaints
  • Continue education and training for caregiving staff, ensuring caregivers are well-prepared to accept and fully meet the needs of each new guest
  • Audit guest charts daily to ensure appropriate care during the guest’s stay
  • Ensure that guest care meets Porta Caeli House standards
  • Participate in all-staff and administration team meetings
  • Maintain positive relationships with volunteers and provide guidance for the training and education of Volunteer Caregivers and Companions
  • Demonstrates strong teamwork characteristics and interpersonal skills and able to work with the interdisciplinary team without role blurring or conflict
  • Lead the scheduling of caregiving staff; ensuring that all shifts are appropriately filled by staff or agency
  • Participate in on-call coordination, rotation, and scheduling
  • Assists in admissions process. This includes assisting and/or admitting guests to PCH until delegating responsibility of caregiving tasks to receiving caregiver staff, as well as cross-training on the admissions referral process to step in upon the absence of the Admissions Coordinator.
  • Administer and account for all narcotic medications via shift counts and documentation
  • Complete accurate and timely documentation according to the policies of PCH
  • Notify the Director or on-call administration of guest concerns, household issues, or changes in scheduled assignments
  • Perform other relevant duties as requested/required
  • Keep a flexible schedule to maintain touchpoints with day and overnight shifts

Attributes

  • Strong commitment to mission of Porta Caeli House and Catholic Charities
  • Able to articulate Catholic teaching with a commitment to its application in the job functio
  • Willingness to learn how to articulate Catholic teaching with a commitment to its application in the job function
  • Experience in end-of-life care, loss and grieving
  • Able to cope with family emotional stress and tolerant of individual lifestyles
  • Keen observation skills
  • Ability to communicate compassionately with guest’s and families, as well as hospice partners
  • Current Food Handlers Permit
  • Has presented a pre-employment physician’s health clearance including a negative TB screening as needed by PCH policy
  • Relationship management and strong interpersonal skills
  • Excellent written and verbal communication and presentation skills
  • Ability to problem solve and make concise decisions for the betterment of PCH and all it encompasses, including critical thinking and communication
  • PC literate with Microsoft PowerPoint, Word, Excel, and Outlook and various software platforms
  • Ability to prioritize and manage multiple tasks and responsibilities and meet deadlines
  • Ability to work independently or collaboratively in a team environment
  • Will be exposed to blood, body tissues and fluids, airborne contaminants, as well as other hazardous waste materials
  • Possesses and maintains good physical stamina and mental health. While performing the duties of this job, the employee is regularly required to sit, stand, walk, stoop, kneel and or crouch. Could be required to lift and/or move up to 250 pounds, with the assistance of others, using proper body mechanics.

Qualifications

  • LPN required
  • Supervisory experience preferred