Coordinator/Case Manager - McAlester


Job Type: Ministerial

Reports to: Regional Outreach Manager

Position Description

This position coordinates the services of Catholic Charities McAlester including case work, long-term case management and general operations, including volunteer management, procurement of resources and community relations - all with the goal of leading clients to a healthy, integrated life in the community.

As a ministerial representative of CCEOK it is expected that both professional and social behavior be aligned with the ethical and moral standards of the Catholic Church. 

Key Responsibility Areas

  • Pray daily for the needs of the poor; opportunities include personal prayer, daily Mass, and/or adoration.
  • Provide casework, evaluate client needs, making referrals
  • Perform long term case management for select clients
  • Participate in the community’s VOAD and LTRC to address disaster preparedness, response and recovery
  • Work cooperatively with other agency staff, referral sources and community resources to obtain client services
  • Develop and implement short and long term program goals  
  • Maintain program policies and procedures
  • Maintain client database including appropriate case notes and other updates
  • Coordinate distribution of financial funds, record keeping and sending check requests
  • Handle incoming calls, walk-ins and intake screening as needed
  • Review special cases with Regional Outreach Manager
  • Recruit,  train, inspire, supervise and coordinate volunteers
  • Place orders from the Food Bank, coordinate food pick-ups and maintain pantry
  • Duties as assigned

Key Skills

  • Able to articulate Catholic teaching with a commitment to its application in the job function
  • Bachelor’s degree in social work or experience in related field
  • Bilingual in Spanish and English preferred
  • Excellent written and verbal communication
  • Experience building and utilizing leadership volunteers
  • Problem solving and decision making abilities
  • Ability to prioritize and manage multiple tasks and responsibilities
  • Strong financial management, planning and budgeting skills
  • PC literate, Word, Outlook
  • Ability to lift 50lbs, bend, stoop, sit and stand for long periods of time

Key Attributes

  • Commitment to the mission and vision of Catholic Charities
  • Willingness to learn how to articulate Catholic teaching with a commitment to its application in the job function
  • Detailed and organized
  • Self-motivated and self-starter
  • Team player and able to work on own initiative
  • Professional and positive approach
  • Compassionate towards the people we serve