Regional Manager South - based in McAlester


Job Type: Ministerial

Reports to: Director of Outreach & Disaster

Position Description

This full-time, benefited position will work to oversee current operations and establish new services throughout the southeast part of the state, including: volunteer procurement and management, casework, procurement of food and resources, building community relations, organizing new distribution sites, managing warehouse activities, establishing counseling and education services.

As a ministerial representative of CCEOK it is expected that both professional and social behavior be aligned with the ethical and moral standards of the Catholic Church. 

Key Tasks

  • Pray daily for the needs of the poor; opportunities include personal prayer, daily Mass, and adoration. Pray with & for clients, staff and volunteers daily and provide formation through literature and retreats to foster spiritual growth.
  • Establish long term case management for select clients, review special cases with Outreach Director
  • Encourage and inspire staff and volunteers to address client’s needs to identify the root cause of their struggles.
  • Manage and supervise administrative support for staff, including payroll approvals, time-off requests, check and credit card approvals and annual performance reviews
  • Lead, manage and supervise staff by holding virtual monthly meetings
  • Hold quarterly team meetings to allow time to share challenges and ideas
  • Analyze and compile monthly reports, submit data points, providing feedback to management and employees
  • Evaluate program for effectiveness in serving others while meeting revenue goals by analyzing essential data, outcomes and reports for accuracy and effectiveness
  • Participate in the community’s VOAD and LTRC to address disaster preparedness, response and recovery, and ensure other locations become active with their local meetings
  • Instruct staff and volunteers to network and establish good working relationships with local agencies, pastoral groups, church and community groups in order to work together to help multiply the resources available, and keep updated local resource manuals  
  • Develop and implement short and long term program goals  
  • Analyze and evaluate data, submitting all necessary reporting in a timely manner
  • Maintain compliance with all necessary USDA food distribution requirements and reporting
  • Create and update written Operations Manual for each location with program policies and procedures that create a safe and secure environment, aligned with the standards of the Child and Youth Protection Charter
  • Help create annual budget, review budgets monthly
  • Supervise proper client database usage, including appropriate case notes and reporting
  • Coordinate distribution of financial funds, record keeping and submitting check requests
  • Recruit and develop a network of leadership volunteers to lead and grow programs and services
  • Place orders from the Food Bank, coordinate food pick-ups and maintain pantry
  • Manage warehouse operations for Outreach Food
  • Form partnerships with rural Catholic parishes, Ministerial Alliances and other community partners to establish and develop mobile food distributions throughout southern vicariate
  • Train volunteers in various roles and functions to serve the needs of the clients both at the Centers and at the mobile food distributions
  • Assist with rural food distributions as needed
  • Evaluate programs for effectiveness in service to others
  • Duties as assigned

Education Requirements

  • Bachelor’s Degree in Management or Social Work or 5 years work experience

Key Skills

  • Able to articulate Catholic teaching with a commitment to its application in the job function
  • Bilingual in Spanish and English preferred
  • Able to drive, load and unload box trucks using pallet jacks or fork lifts
  • Excellent written and verbal communication
  • Experience building and utilizing leadership volunteers
  • Problem solving and decision making abilities
  • Ability to prioritize and manage multiple tasks and responsibilities
  • Strong financial management, planning and budgeting skills
  • PC literate, Word, Excel, Outlook and internet usage

Key Attributes

  • Commitment to the mission and vision of Catholic Charities
  • Willingness to learn each program’s functions, systems, data, personnel, goals and objectives
  • Detailed and organized
  • Self-motivated and self-starter
  • Team player and able to work on own initiative
  • Professional and positive approach
  • Compassionate towards the people we serve
  • Flexible schedule