Volunteer Coordinator - Adult Education

Posted

Job Type: Ministerial

Reports to: Manager of Adult Education

Position Description

This part-time, non-benefited position handles a wide range of administrative and volunteer management-related tasks in a team environment to support the volunteer staffing needs of our Adult Education program. Daytime hours with some evening and weekend work required for events; excluding holidays.

As a ministerial representative of CCEOK it is expected that both professional and social behavior be aligned with the ethical and moral standards of the Catholic Church.

Key Tasks

  • Pray daily for the needs of clients; opportunities include personal prayer, daily Mass, and/or adoration
  • Assists Adult Education team as needed in all volunteer-related functions
  • Recruits, engages and retains volunteers for both the main campus and outreach sites to ensure a standard number of staff as well as supplemental coverage
  • Networks within the community to bring new talent and mission-minded individuals to serve in the program.
  • Works with education staff to identify potential leadership volunteers and develop their experience
  • Addresses and prioritizes phone calls, emails, messages and mail from external and internal persons related to volunteering in the Adult Education program
  • Serve as point of contact for education volunteers; maintains knowledge of program operations, including staff, schedules, and general policies and procedures
  • Maintains volunteer calendar for Adult Education program and maintains Volgistics database, ensuring volunteer hours are current
  • Facilitates onboarding processes for volunteers as well as their placement in Adult Education program
  • Assists program leadership in coordinating and facilitating a variety of volunteer orientations, trainings, and appreciation initiatives and events
  • Regularly communicates with volunteers and ensures a high level of appreciation and integration into the overall team
  • Engages and communicates with the Volunteer Engagement office to coordinate efforts
  • Other duties as assigned

Key Skills

  • Experience in volunteer management, human resources, professional recruitment or training a plus
  • Interpersonal skills with strong problem solving and decision-making abilities
  • Excellent written and verbal communication, customer service and presentation skills; Must be comfortable with public speaking and giving constructive feedback to volunteers
  • Accurate and detail oriented with ability to maintain confidential information and records
  • Ability to lift 20 lbs., bend, stoop, sit and stand for long periods of time
  • Advanced computer skills, especially MS Word, Excel, Outlook; experience with Volgistics software a plus

Attributes

  • Commitment to the mission and vision of Catholic Charities
  • Dynamic and creative team player
  • Self-motivated, pride in quality of work, ability to organize and prioritize work in an effective an efficient manner
  • Ability to use independent judgement in making decisions within guidelines of the organization
  • Willingness to learn how to articulate Catholic teaching with a commitment to its application in the job function